Shipping Policy

Welcome to ParisLily, we are committed to providing you with an elegant and sophisticated dress experience. In order to ensure that your shopping process is pleasant and hassle-free, we have established the following shipping policies:

Order Processing Time

  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Processing time: 7-14 business days.

Shipping Cost & Time

Country Estimated Delivery Time  Shipping Cost  Courier 
United States, Canada   7-12 business days   Standard Shipping: $15.99 UPS, USPS, etc 
3-6 business days Expedited Shipping: $26.99  DHL, FedEx, etc   
Ireland, United Kingdom 7-12 business days Standard Shipping: $25.99 Royal Mail, DPD, etc
3-6 business days Expedited Shipping: $39.99  DHL, UPS, etc

 

Total Delivery Time = Processing Time + Shipping Time (depending on your location)

Shipping Location

  • We only support shipping to the United States, Canada, United Kingdom, Ireland. 
  • PO BOX and APO/FPO addresses, all countries are not available.

Tracking

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

  • If your order is delayed, please contact us via email service@parislily.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

About Customs

  • In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs, duties, or tariff.

About Sales Tax

  • We do not charge any sales tax on orders.

Should you have any questions about the Shipping Policy, please contact us: 

Email: service@parislily.com
Telephone: +86 187 1255 9892
Address: Room 710-408, No. 67, Nanhu East Road, Jianye District, Nanjing, Jiangsu 210017, China
Working Hours: (Mon-Fri) 9:00AM -6:00PM (UTC+8)